Privacy Policy

Peptonix runs this store and website, along with every associated feature, tool, product, service, piece of content and item of information, so that you, the customer, can enjoy a curated shopping experience (the "Services"). Shopify supplies the technology behind Peptonix, making it possible for us to deliver the Services to you. In this Privacy Policy we explain the ways we gather, apply, and share your personal information when you browse, use, or complete a purchase or other transaction through the Services, or when you otherwise reach out to us. Should our Terms of Service and this Privacy Policy ever conflict, this Privacy Policy prevails as far as the gathering, processing, and sharing of your personal information is concerned.

We ask that you review this Privacy Policy with care. Whenever you access or make use of any part of the Services, you confirm that you have read this Privacy Policy and grasp how your information is gathered, applied, and shared as set out in this Privacy Policy.

Categories of Personal Information We Gather or Process

Where we speak of "personal information," we mean information that identifies, or that can reasonably be connected to, you or someone else. It does not cover information gathered anonymously or stripped of identifiers, such that it can neither identify nor be reasonably connected to you. Subject to how you engage with the Services, the place where you live, and whatever applicable law allows or demands, we may gather or process the categories of personal information listed below, together with any inferences we draw from that personal information:

• Contact details such as your name, address, billing address, shipping address, phone number, and email address.
• Financial information such as credit card, debit card, and financial account numbers, payment card data, financial account data, transaction specifics, form of payment, payment confirmation and further payment details.
• Account information such as your username, password, security questions, preferences and settings.
• Transaction information such as the items you look at, place in your cart, add to your wishlist, or buy, return, exchange or cancel, along with your prior transactions.
• Communications with us such as whatever information you supply when you reach out to us, for instance when submitting a customer support inquiry.
• Device information such as details about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information such as details about your engagement with the Services, including how and when you interact with or move through the Services.

Where Your Personal Information Comes From

We may obtain personal information from the sources below:

• Directly from you such as when you set up an account, browse or use the Services, get in touch with us, or otherwise hand us your personal information;
• Automatically through the Services such as from your device as you use our products or services or visit our websites, and by way of cookies and comparable technologies;
• From our service providers such as when we bring them in to enable certain technology and when they gather or process your personal information for us;
• From our partners or other third parties.

The Ways We Use Your Personal Information

According to how you deal with us or which of the Services you rely on, we may put personal information to the purposes below:

• Provide, Tailor, and Improve the Services. Your personal information lets us deliver the Services to you, which includes carrying out our contract with you, handling your payments, fulfilling your orders, keeping track of your preferences and the items that interest you, sending you account-related notifications, processing purchases, returns, exchanges or other transactions, setting up, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, letting you post reviews, and building a personalized shopping experience for you, for instance suggesting products connected to your purchases. This can involve using your personal information to better tailor and enhance the Services.
• Marketing and Advertising. Your personal information serves marketing and promotional ends, for example sending marketing, advertising and promotional messages by email, text message or postal mail, and displaying online advertisements for products or services to you on the Services or other websites, including on the basis of items you have already bought or added to your cart and other activity on the Services.
• Security and Fraud Prevention. Your personal information helps us verify your account, deliver a secure payment and shopping experience, spot, look into or act on possible fraudulent, illegal, unsafe, or malicious activity, safeguard public safety, and keep our services secure. Should you decide to use the Services and set up an account, keeping your account credentials safe is your responsibility. We strongly urge you not to give your username, password or other access details to anyone else.
• Communicating with You. Your personal information allows us to give you customer support, be responsive to you, deliver effective services to you and sustain our business relationship with you.
• Legal Reasons. Your personal information helps us meet applicable law or respond to valid legal process, including requests from law enforcement or government agencies, take part in or investigate civil discovery, potential or actual litigation, or other adversarial legal proceedings, and enforce or look into potential breaches of our terms or policies.

The Ways We Share Personal Information

Under certain conditions, and subject to this Privacy Policy, we may share your personal information with third parties for legitimate purposes. Those conditions can include:

• With Shopify, vendors and other third parties who carry out services for us (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners so as to deliver marketing services and advertise to you. For instance, we rely on Shopify to enable personalized advertising through third-party services grounded in your online activity across different merchants and websites. Our business and marketing partners will handle your information in line with their own privacy notices. According to where you live, you may hold a right to instruct us not to share information about you for the purpose of showing you targeted advertisements and marketing grounded in your online activity across different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you instruct, ask us or otherwise consent to our sharing of certain information with third parties, for instance to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise inside our corporate group.
• In relation to a business transaction such as a merger or bankruptcy, to satisfy any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Our Relationship with Shopify

Shopify hosts the Services and gathers and processes personal information regarding your access to and use of the Services so as to deliver and enhance the Services for you. Information you send to the Services will be transmitted to and shared with Shopify as well as third parties that may sit in countries other than the one where you live, so as to deliver and enhance the Services for you. On top of that, to help protect, grow, and strengthen our business, we make use of certain Shopify enhanced features that draw on data and information gathered from your interactions with our Store, together with other merchants and with Shopify. To supply these enhanced features, Shopify may rely on personal information gathered about your interactions with our store, together with other merchants, and with Shopify. Under these conditions, Shopify bears responsibility for the processing of your personal information, including responding to your requests to exercise your rights over the use of your personal information for these purposes. For more on how Shopify uses your personal information and whatever rights you may hold, you can visit the Shopify Consumer Privacy Policy . According to where you live, you may exercise certain rights over your personal information here Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may offer links to websites or other online platforms run by third parties. Should you follow links to sites that we neither control nor are affiliated with, you ought to look over their privacy and security policies and their other terms and conditions. We neither guarantee nor take responsibility for the privacy or security of those sites, which includes the accuracy, completeness, or reliability of the information found on them. Information you share in public or semi-public venues, including information you post on third-party social networking platforms, may likewise be visible to other users of the Services and/or users of those third-party platforms with no limit on its use by us or by a third party. The fact that we include such links does not, on its own, signal any endorsement of the content on those platforms or of their owners or operators, save as disclosed on the Services.

Data Relating to Children

The Services are not meant for use by children, and we do not knowingly gather any personal information about children below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has handed us their personal information, you may reach out to us through the contact details given below to ask that it be deleted.As of the Effective Date of this Privacy Policy, we hold no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Keeping and Retaining Your Information

Please keep in mind that no security measure is perfect or impenetrable, so we are unable to guarantee "perfect security." What is more, any information you send us may not be secure while it is in transit. We advise that you avoid using insecure channels to convey sensitive or confidential information to us.

The length of time we hold your personal information turns on various factors, for instance whether we need the information to maintain your account, to deliver the Services to you, to meet legal obligations, to settle disputes or to enforce other applicable contracts and policies.

Your Rights and Options

According to where you live, you may hold some or all of the rights set out below over your personal information. These rights, however, are not absolute, may apply only under certain conditions and, in some cases, we may turn down your request to the extent the law allows.

• Right to Access / Know. You may hold a right to ask for access to the personal information we keep about you.
• Right to Delete. You may hold a right to ask that we erase personal information we keep about you.
• Right to Correct. You may hold a right to ask that we fix inaccurate personal information we keep about you.
• Right of Portability. You may hold a right to obtain a copy of the personal information we keep about you and to ask that we pass it to a third party, under certain conditions and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. According to where you live, you may hold a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes regarded as "targeted advertising", as defined under applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that should you visit our website with the Global Privacy Control opt-out preference signal turned on, then, according to where you are, we will automatically treat this as a request to opt-out for the device and browser you use to visit the website. Should we be able to link the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. For more on Global Privacy Control, you can visit https://globalprivacycontrol.org/. Apart from the Global Privacy Control, we do not honor other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any moment by using the unsubscribe option shown in the emails we send you. Should you opt out, we may still send you non-promotional emails, for instance those concerning your account or orders you have placed.

If you live in the UK or European Economic Area, and subject to the exceptions and limitations set by local law, you may exercise the following rights on top of the rights described above:

• Objection to Processing and Restriction of Processing: You may hold the right to request that we halt or restrict our processing of personal information for certain purposes.
• Withdrawal of Consent: Where our processing of your personal information rests on consent, you hold the right to withdraw that consent. Withdrawing your consent will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn.

You may exercise any of these rights where indicated on the Services or by reaching out to us through the contact details given below. For more on how Shopify uses your personal information and whatever rights you may hold, including rights concerning data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not treat you unfairly for exercising any of these rights. We may need to confirm your identity before we can act on your requests, as applicable law allows or demands. In line with applicable laws, you may appoint an authorized agent to submit requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to supply proof that you have authorized them to act on your behalf, and we may need you to confirm your identity directly with us. We will answer your request in a timely manner as applicable law demands.

Complaints

Should you have complaints about the way we process your personal information, please reach out to us through the contact details given below. According to where you live, you may hold the right to appeal our decision by reaching out to us through the contact details set out below, or to file your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

Cross-Border Transfers

Please note that we may transfer, store and process your personal information beyond the country where you live.

Should we transfer your personal information out of the European Economic Area or the United Kingdom, we will lean on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless the data transfer goes to a country that has been found to offer an adequate level of protection.

Updates to This Privacy Policy

We may revise this Privacy Policy now and then, including to mirror changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, refresh the "Last updated" date and give notice as applicable law demands.

Mobile Information Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Every one of the categories above leaves out text messaging originator opt-in data and consent; that information will not be shared with any third parties.

Contact

Should you have questions or concerns about this Privacy Policy, or should you wish to exercise your data rights (for instance a request to delete or access your data), please reach out to us directly by e‑mail at contact@pptonx.shop.